Goldmine for MSPs

Hidden Goldmine for MSPs: Turnkey Solution for Assisted Living Facilities

August 03, 20257 min read

Why Turnkey Vitals Integration is a Game-Changer for MSPs

As the healthcare industry evolves, Assisted Living and Skilled Nursing Facilities (SNFs) are under growing pressure to modernize. Labor shortages, rising compliance demands, and shrinking margins make every hour of nurse time and every ounce of efficiency more valuable than ever.

This solution is more than just a tech upgrade—it’s a hidden goldmine for Managed Service Providers (MSPs). With the right tools, MSPs can offer real-time vitals integration that improves patient care, saves hundreds of hours per facility, and opens the door to high-margin recurring revenue.


What Is Turnkey Vitals Integration?

Vitals integration automates the transfer of patient vital signs—like blood pressure, oxygen levels, and temperature—directly from monitoring devices to electronic medical records (EMRs) like PointClickCare, MatrixCare, or Epic.

A turnkey solution means that it’s ready to deploy with minimal technical setup. With Vitals Xchange and its VX Connect offering, MSPs can deliver pre-integrated solutions that work right out of the box.

That’s a game-changer for Healthcare MSPs and Long-Term Care IT MSPs looking for low-touch, high-impact service offerings.


How Vitals Integration Works in Assisted Living and SNFs

The Manual Workflow Today

Right now, many nurses must:

  • Record vitals on paper

  • Walk to a workstation

  • Log into the EMR

  • Re-enter the same data manually

This process not only burns precious nurse time but also leads to frequent transcription errors. Nurses often batch enter vitals at the end of their shift, increasing the chance of inaccurate or missing data. It’s a legacy workflow that strains staff and introduces liability.

The Automated Workflow with VX Connect

With VX Connect:

  • Vitals are captured on WiFi enable monitors

  • Data transmits over securely WiFi

  • Vitals appear automatically in the resident’s EMR record—no nurse intervention required

VX Connect uses a lightweight hardware node that plugs into the network and transmits vitals from enable vitals machines. It connects them to the EMR through a secure API, without needing IT reconfiguration. For facilities, it means less burden on overworked staff. For MSPs, it’s a scalable solution that requires minimal support once deployed.


Why This Is a Goldmine for IT Managed Service Providers

Massive Market, Minimal Competition

There are over 60,000 Assisted Living and SNF facilities in the U.S., yet most have not implemented automated vitals systems. This leaves a massive addressable market that is underserved by traditional IT providers.

Very few MSPs are targeting this niche—which means the first ones in can dominate their regional market. Facilities are actively searching for solutions that make compliance easier and reduce nursing strain. Vitals integration does both.

Recurring Revenue Opportunities

Turnkey vitals integration creates multiple revenue streams:

  • Initial setup: Charge for device provisioning, network validation, and configuration.

  • Monthly service fees: Bundle VX Connect as a managed service.

  • Add-ons: Offer ongoing support, endpoint monitoring, wireless infrastructure upgrades, and EMR training.

This makes vitals integration an anchor service that leads to deeper client engagement and long-term revenue.


Benefits of Offering Turnkey Vitals Integration as an MSP

For Your Clients (Facilities):

Facilities that adopt vitals integration report a major transformation in day-to-day operations. Nurses no longer waste time walking back and forth between patients and kiosks. They focus on resident care instead of typing.

By reducing manual entry, facilities also mitigate the risk of:

  • Data entry mistakes

  • Compliance violations

  • Missed documentation that could affect billing

Ultimately, it's not just about convenience—it’s about quality of care, staff happiness, and operational sustainability.

For Your MSP Business:

Turnkey vitals integration sets your MSP apart in the crowded IT Solutions market. Unlike basic offerings like antivirus or email support, this service solves a critical pain point for healthcare providers.

It’s also easy to roll out at scale. Once your team has deployed it at one facility, you can replicate the process again and again. And because it’s directly tied to improved staff performance and patient care, facilities are highly unlikely to cancel or switch providers.


 How to Sell Vitals Integration to Assisted Living and SNF Clients

Selling this service is about understanding the real pain your clients feel: staffing shortages, compliance audits, and constant turnover. Vitals integration doesn’t just solve IT problems—it solves people problems.

Who to Talk To

  • Director of Nursing (DON): They care about staff efficiency and clinical accuracy. Show them how much time their nurses will get back.

  • Administrator/Executive Director: They look at ROI. Show how automation saves costs and boosts compliance.

  • Medical Director: They care about clinical outcomes. Show how integration ensures accurate and timely data in the EMR.

Overcoming Objections

  • “It costs too much.” > A single RN’s hourly wage over 200 hours/year is significantly more than the cost of the system.

  • “What if it doesn’t work with our devices?” > VX Connect supports most major vitals brands and uses standardized interfaces.

  • “We’ve always done it this way.” > So has everyone—until staffing shortages and regulations made it unsustainable.


Tools and Partnerships That Make It Easy

The technical lift has already been done. MSPs don’t have to develop a custom interface or manage complex HL7 integrations. With Vitals Xchange, you get:

  • VX Connect hardware that is installed in under 15 minutes

  • Compatibility with top vitals monitors (e.g., Welch Allyn, MD Pro, Edan)

  • Co-branded onboarding and marketing materials

  • Integration with leading EMRs like PointClickCare and MatrixCare

Partnering with Vitals Xchange enables MSPs to sell this with confidence, knowing support is in place.


Real World Example: A Facility Saves 20+ Hours a Week with VX Connect

A 90-bed skilled nursing facility in Illinois implemented VX Connect across two buildings. After setup, the staff reported:

  • 22.5 nursing hours saved per week (based on vitals rounds and data entry)

  • Reduced overtime hours

  • Happier staff with fewer complaints about “paperwork overload”

  • Fewer data entry errors during audits

The MSP responsible for the deployment not only secured a 3-year service agreement, but also upsold the facility on wireless network upgrades, VoIP telephony, and HIPAA-compliant endpoint protection.


Steps to Start Offering Vitals Integration as an MSP

  1. Identify Facilities in Your Area
    Use CMS provider data or state health departments to build a target list of local SNFs and Assisted Living communities.

  2. Partner with Vitals Xchange
    Join as a certified integrator and gain access to VX Connect, marketing collateral, and implementation training.

  3. Train Your Sales Team
    Develop pitches for clinical and administrative stakeholders. Focus on ROI, time saved, and compliance.

  4. Launch with a Pilot Facility
    Start with one building and showcase results. Use testimonials and outcomes as a sales tool for others.

  5. Scale Up and Expand Services
    Leverage the integration to upsell other IT services like WiFi MSP support, backup, cybersecurity, and EMR optimization.


Final Thoughts: Unlocking Recurring Revenue in Healthcare IT

The most successful MSPs solve real business problems. In long-term care, vitals entry is one of the most time-consuming, error-prone, and costly tasks—yet no one talks about it.

With turnkey solutions like VX Connect from Vitals Xchange, you can become the hero in this space. Offer immediate value, solve a massive problem, and open a pipeline to long-term, high-margin IT support contracts.

Don’t miss the opportunity. This is your wedge into the Assisted Living IT and Skilled Nursing Facility IT market—and it’s wide open.


Frequently Asked Questions (FAQ)

What types of vitals machines are compatible with integration?

VX Connect supports leading brands such as MD Pro, EdanUSA, Mindray, and Welch Allyn. Most facilities already use compatible devices or can transition easily.

How much time does integration save nursing staff?

On average, facilities report saving 20–30 hours per week in manual vitals entry. This time is reallocated to direct patient care.

Is this HIPAA compliant?

Yes. VX Connect uses encrypted, secure connections and adheres to healthcare IT compliance standards for data integrity and privacy.

Do facilities need new WiFi or IT upgrades to support this?

Most do not. VX Connect works over existing WiFi and doesn’t require firewall reconfiguration. However, it’s a good opportunity to offer a WiFi MSP upgrade if coverage is weak.

What is the monthly cost model for MSPs?

MSPs typically bill a setup fee plus a monthly subscription per facility. Bundles may include helpdesk, endpoint support, and network monitoring.

Have More Questions?

Schedule a consultation with Vitals Xchange

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